Preliminary Information Form
1. PARTIES AND SUBJECT – TARAFLAR VE KONU
The subject of this Preliminary Information Form is to inform consumers regarding the distance contract between the parties in accordance with the provisions of the Law on Consumer Protection and the Distance Contracts Regulation between the person who will purchase the online product ("BUYER") and Soketsan Cable Equipment Ltd. ("SELLER") located at Bahçekapı Mahallesi, 2500 Cad., No: 13/11-14, 06797 Etimesgut/Ankara Turkey. "). In addition, in accordance with the Distance Contracts Regulation, information regarding the issues in Articles 5/1 a, d, g and h are included in this Preliminary Information Form.
2. SELLER INFORMATION – SATICI BILGILERI
Title: Soketsan Cable Equipment Ltd.
Address: Bahçekapı Mahallesi, 2500 Cad., No: 13/11-14, 06797 Etimesgut – Ankara
MERSIS:
Telephone : 0 312 503 05 62
Fax : 176 123 45 67
E-mail address: info@soketsan.com.tr
3. PRODUCT(S) INFORMATION – URUN/URUNLER BILGILERI
3.1. The basic features (type, quantity, brand/model, color, quantity) of the Good/Product(s)/Service are available on the SELLER's website. The basic features of the product are listed both on the relevant page where the product is advertised on the order summary page and below.
3.2. The prices listed and announced on the site are the sales price. Declared prices and promises are valid until updated or changed. Prices announced periodically are valid until the end of the specified period.
3.3. The sales price of the goods or services subject to the contract, including all taxes, is shown in the table below.
Product Description
Quantity
Cash Price
Subtotal (VAT included)
* If the BUYER orders the product with the Buy with a Friend price within the Buy with a Friend Campaign, the sale can get a Buy with a Friend price if the required number of people for the relevant group have ordered and paid via the shared link within 24 hours from the first order placed within the relevant group; Otherwise, it constitutes a justified reason for the SELLER to cancel/avoid the sale of BUYER's order; In this case, the SELLER may cancel the BUYER's order if he wishes. If the BUYER's order is canceled by the SELLER for this reason, the SELLER will return all payments collected from the BUYER, including delivery costs, if any, within the relevant order to the BUYER within the legal period.
Delivery address :
Person to be delivered:
Billing address :
Order date :
Delivery method :
3.4. Additional fees such as shipping fee, which is the cost of product shipment, and any other taxes, duties, etc. will be paid by the BUYER.
4. RIGHT OF WITHDRAWAL
4.1. BUYER, can exercise its right to withdraw from the contract by rejecting the goods within 15 (fifteen) days, according to the principle of the company , although it is legally 14 (fourteen) days from the date of delivery of the product, starting from the delivery date to himself/herself or the person/company shown at the address to itself or to the person/organization at the address indicated without assuming any legal or criminal liability and without giving any reason. . In distance contracts for service provision, this period starts from the date the contract is signed. BUYER's notification that the right of withdrawal has been exercised shall be sent to the SELLER's address stated above in 3.3 within this period. It must be directed by the means specified in the article.
4.2. BUYER accepts in advance that he has been informed by the SELLER with this Preliminary Information Form before accepting the distance contract or any corresponding offer. Expenses arising from the exercise of the right of withdrawal belong to the SELLER.
4.3. In order to exercise the right of withdrawal,
the SELLER must create a return code from the "Easy Returns" section
on "My Orders" page on the www.soketsan.com website within 15
(fifteen) days and send the product to the cargo company with which it has integrated by the SELLER, informed by the SELLER to the BUYER within the 7-day period, which is the validity period of the return code. The SELLER may, but is not required to, give the BUYER the right to choose the cargo company to which he wants to send the product, from the options provided by the SELLER, when creating the return code. In addition, if the BUYER wishes, he can exercise his right of withdrawal by sending a written notification to the SELLER by registered mail, fax or e-mail to the above-mentioned address of the SELLER within 15 (fifteen) days.
1.1. In accordance with the relevant legal regulations, the BUYER does not have the right to withdraw from contracts regarding the following goods/services, even if they have not been used/used:
a. Contracts regarding goods or services whose prices change depending on fluctuations in financial markets and are not under the control of the seller or provider.
b. Contracts regarding goods prepared in line with the wishes or personal needs of the consumer.
c. Contracts for the delivery of goods that are perishable or may expire quickly.
d. Goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts regarding the delivery of those whose return is not suitable in terms of health and hygiene. (Due to hygiene conditions, product returns cannot be made on set and single bottom underwear, corsets, cosmetics, earrings, piercings, bikini bottoms and swimsuits, and socks whose packages are opened.)
e. Contracts regarding goods that are mixed with other products after delivery and cannot be separated due to their nature.
f. Contracts regarding books, digital content and computer consumables offered in tangible form if the protective elements such as: packaging, tape, seals and packages, have been opened after the delivery of the goods.
g. Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of the subscription contract.
h. Contracts regarding accommodation, goods transportation, car rental, food and beverage supply and entertainment or recreation for the use of free time, which must be made on a certain date or period.
i. Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.
j. Contracts regarding services whose performance begins with the approval of the consumer before the right of withdrawal expires.
Goods produced in line with the special requests or personal needs of the BUYER (including those made specific to the person/personal needs by making changes or additions) that are excluded from the scope of application of the Distance Contracts Regulation of the Goods/Service subject to the contract; Goods that are not suitable for return due to their nature, such as foodstuffs, and are in danger of deterioration quickly or are likely to expire such as cosmetics etc. and chocolate; Audio or video recordings, software programs and computer consumables such as CDs, DVDs whose packaging has been opened by the BUYER; Goods whose prices are determined in organized markets such as stock exchanges; Publications such as newspapers and magazines; betting and lottery related services; In general, all services performed instantly in electronic environment and all kinds of intangible goods delivered instantly to the BUYER. In addition, services that are started to be performed within the right of withdrawal period with the approval of the BUYER and other goods and services that are considered outside the scope of distance sales in accordance with the relevant legislation.
4.4. Upon exercising right of withdrawal
4.4.1. Invoice of the product delivered to the third party or the BUYER,
4.4.2. Withdrawal Form
4.4.3. The products to be returned must be delivered whole and undamaged, including their box, packaging and standard accessories, if any.
4.4.4. The SELLER is obliged to return the total price to the BUYER within 14 days at the latest after receiving the notice of withdrawal. After the right of withdrawal is exercised, the BUYER must return the product in question within 10 days.
4.4.5. If the value of the goods decreases or the return becomes impossible due to a reason caused by the BUYER's fault, the BUYER is obliged to compensate the SELLER's damages in proportion to the fault.
4.4.6. If the campaign limit amount set by the SELLER falls below due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
5. GENERAL PROVISIONS – GENEL HUKUMLER
5.1. BUYER acknowledges that he/she has received and read preliminary information regarding the basic characteristics of the products (kind and type, quantity, brand/model, color, unit prices, sales price, payment-collection information, sales price including all taxes and payment method and right of delivery and withdrawal) and accepts that he/she is informed and has given the necessary confirmations for sales electronically.
5.2. BUYER will be able to order from more than one boutique in the same basket when placing orders via the Website. SELLER may issue more than one invoice for orders placed by BUYER from more than one boutique. BUYER agrees to have more than one invoice issued and sent to him by the SELLER.
5.3. The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated by the cargo company with which the SELLER has a contract, within the legal period for each product, depending on the distance of the BUYER's residence, provided that it does not exceed the legal period of 30 (thirty) days. The SELLER sends the products it sells to the BUYERS through contracted cargo companies and has them delivered. If the cargo company does not have a branch in the BUYER's location, the BUYER must receive the Product from another nearby branch of the cargo company notified by the SELLER. The delivery date of the products stated as "estimated delivery date" on the website is stated as an estimate and this expression does not contain any commitment. These products will be delivered to the BUYER within 30 days at the latest as stated in the legislation.
5.4. In general, unless otherwise stated, delivery costs (shipping fee, etc.) belong to the BUYER. The SELLER may not reflect all or part of the delivery costs to the BUYER, depending on the results of the campaigns it carries out at the time of sale and whose terms are announced on the Website. (For example, if the order amount required for free shipping is below the amount required for free shipping due to the use of the right of withdrawal in scheduled shipping campaigns, the SELLER has the right to collect the shipping fee from the BUYER.)
5.5. If the BUYER is not present at address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. If there is no one at the address to receive the delivery, it will be the BUYER's responsibility to contact the cargo company and track the shipment of the products. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered is not present at the address or does not accept the delivery. In these cases, any damages arising from the BUYER's late receiving of the Product and the expenses incurred due to the Product waiting in the cargo company and/or returning the cargo to the SELLER also belong to the BUYER.
5.6. BUYER is responsible for checking the PRODUCT upon receiving and if he sees a problem with the PRODUCT caused by the cargo, he is responsible for not accepting the PRODUCT and for making a report about the CARGO company’s official. Otherwise, the SELLER will not hold responsibility.
5.7. BUYER must have paid the price in full before receiving the Product, unless otherwise stipulated in writing by the SELLER. In cash sales, if the Product price is not paid in full to the SELLER before delivery, and in installment sales, if the due installment amount is not paid, the SELLER may unilaterally cancel the Contract and not deliver the Product. If, for any reason, after the delivery of the product, the bank/financial institution to which the credit card was used does not pay the price of the Product to the SELLER, the Product will be returned to the SELLER by the BUYER within 3 days at the latest, with all expenses borne by the BUYER. All other contractual and legal rights of the SELLER, including tracking that it will receive the price of the Product without accepting the return, are reserved separately and in any case. The SELLER will not have any responsibility for payments made to the SELLER by the bank and/or financial institution for which a failure code is sent by the bank and/or financial institution for any reason.
5.8. If the Product cannot be delivered within the legal 30-day period due to extraordinary circumstances (such as weather conditions, heavy traffic, earthquake, flood, fire) other than normal sales/delivery conditions, the SELLER informs the BUYER regarding the delivery. In this case, the BUYER can cancel the order, order a similar product or wait until the end of the extraordinary circumstances.
5.9. In case of order cancellations, if the product price has been collected, it will be refunded to the BUYER. For credit card payments, the refund is made by refunding the BUYER's credit card and the product amount is returned to the relevant bank after the order is canceled by the BUYER; Since the reflection of this amount to the BUYER's accounts after its return to the bank is entirely related to the bank transaction process, the BUYER accepts that it will not be possible for the SELLER to intervene in any way and assume responsibility for possible delays. (It usually takes up to three weeks for banks to reflect the refund to the BUYER's account)
5.10. If it is understood that the products subject to the contract cannot be supplied for a justified reason, except for extraordinary circumstances, the SELLER may supply another good/service of equal quality and price by informing the BUYER and obtaining his approval and will be deemed to have fulfilled his contractual commitment in this way. In cases where the BUYER does not approve, the provisions regarding order cancellation apply.
6. SPECIAL CONDITIONS – OZEL SARTLAR
6.1.BUYER will be able to shop from more than one boutique on the Website in a single basket. The SELLER may issue more than one invoice for each product purchased from different boutiques in the same basket. For the avoidance of doubt, it should be stated that the SELLER may deliver the products purchased by the BUYER from different boutiques at different times, provided that they remain within the legal period in the legislation.
6.2. The SELLER may, at its sole discretion, organize various campaigns for BUYERS on the Website at various times, the conditions of which will be determined by the SELLER (campaigns in which discounts of a type to be determined by the SELLER are reflected to the BUYERS in cases where purchases are made from one and/or more than one boutique at the same time in amounts to be determined by the SELLER). ). However, while the BUYER exercise the right of withdrawal to return the products purchased for any reason, if the campaign conditions organized by the SELLER cannot be met for any reason, the discount amount/benefit used within the scope of the campaign will be canceled and will be deducted from the refund payment to be made to the BUYER.
6.3. If the BUYER can benefit from more than one campaign on the same invoice, the campaigns will not be combined, the BUYER will only be able to benefit from one campaign. BUYER accepts, declares and undertakes that he will not make any claims in such a case.
6.4. SELLER reserves the right to stop, update and change the campaign conditions of the campaigns announced on the Website at any time. BUYER must review the campaign conditions before each purchase from the Website.
7. RULES AND CONDITIONS REGARDING THE PROTECTION OF PERSONAL DATA, COMMERCIAL ELECTRONIC MESSAGES AND INTELLECTUAL PROPERTY RIGHTS- KİŞİSEL VERİLERİN KORUNMASI, TİCARİ ELEKTRONİK İLETİ VE FİKRİ-SINAİ HAKLAR İLE İLGİLİ KURALLAR ŞARTLAR
7.1.Within the scope of the Personal Data Protection Law No. 6698 information which can be defined as personal data: name, surname, e-mail address, TR ID number, demographic data, financial data, etc of the BUYER:
· accepting orders, presenting products and services, developing products and services, solving systematical problems, carrying out payment, to be used in marketing activities for orders, products and services if prior approval is given, upon updating the information of the BUYER and for the purpose of managing and maintaining memberships and executing the distance sales contract and other contracts established between the BUYER and the SELLER and to ensure that the technical, logistic and other similar processes are carried out in the name of the SELLER to a third party, , the SELLER affiliates and third parties and/or organizations, if any comply with the legislation, during the stipulated periods, in cases where such a period is not foreseen, it can be recorded and kept in written/electronic archives, used, transferred and processed for the period required to achieve the specified purposes.
7.2. In accordance with the applicable legislation for the purposes of promotion, advertising, communication, promotion, sales and marketing of all kinds of products and services, notification on credit card and membership information, SMS/text message, instant notification, automatic calls and communications can be made via computer, telephone, e-mail/mail, fax, other electronic communication tools by the SELLER to the BUYER. The BUYER accepts to have commercial electronic messages sent to him.
7.3. The necessary precautions for the security of the information and transactions entered by the BUYER on the Website have been taken within the SELLER's own system infrastructure, within today's technical possibilities, according to the nature of the information and transaction. However, if the information in question is entered from the BUYER's devices, it is the BUYER's responsibility to take the necessary precautions, including those regarding viruses and similar harmful applications, to ensure that it is protected by the BUYER and cannot be accessed by unrelated persons.
7.4. BUYER may request data usage, processing and/or communications to be stopped at any time by contacting SELLER through the specified communication channels. According to the BUYER's clear notification on this matter, personal data processing and/or communications to the party are stopped within the legal maximum period; In addition, if he wishes, his information, other than what is legally required and/or possible to be preserved, will be deleted from the data recording system or anonymized so that his identity cannot be determined. If the BUYER wishes, the transactions related to the processing of his personal data, the persons to whom it is transferred, correction of it if it is incomplete or inaccurate, notification of the corrected information to the relevant third parties, deletion or destruction of the data, objection to the emergence of a result against him by analyzing it with automatic systems, objection to the emergence of a result against him, the data being contrary to the law. You can always contact the SELLER and get information on issues such as compensation in case of damage due to processing. The applications in question will be examined and the BUYER will be contacted within the legal period within the periods stipulated in the legislation.
7.5. Regarding all kinds of information and content of the Website and their arrangement, revision and partial/full use; Except for those belonging to other third parties according to the contract of the SELLER; All intellectual property rights to Eron E-Commerce Service Industry and Trade Inc.
7.6. Other sites accessible from the Website have their own privacy-security policies and terms of use, and the SELLER is not responsible for any disputes that may arise and their negative consequences.
8. EVIDENCE AGREEMENT AND AUTHORIZED COURT - DELİL ANLAŞMASI VE YETKİLİ MAHKEME
8.1. SELLER's records (including records on magnetic media such as computer-voice recordings) constitute conclusive evidence in resolving any disputes that may arise from this Contract and/or its implementation. The parties have agreed that in case of disputes arising from the implementation and interpretation of the Contract, the Consumer Arbitration Committees in the place where the BUYER and SELLER reside, within the monetary limits determined within the framework of the legislation, will be authorized by the Consumer Courts of the BUYER and SELLER.
9. DISPUTE RESOLUTION – UYUSMAZLIKLARIN COZUMU
9.1. Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchased the Goods or Services and where he resides are authorized in the implementation of this Preliminary Information and in resolving any disputes arising from this contract, up to the value declared by the Ministry of Industry and Trade. District/provincial consumer arbitration committees are authorized for consumer requests in line with the lower and upper limits specified in the first paragraph of Article 68 of the Law on Consumer Protection No. 6502.